Soothe the sting with UTI treatments.
For Urinary Tract Infections, often referred to as cystitis or bladder infection, make Life Pharmacy your first point of call for adivce and treatment options. Urinary Tract infections cause women considerable discomfort and our pharmacists are trained to assess and offer effective treatment where appropriate.
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Urinary tract infection (UTI) antibiotics
What are UTI symptoms, what UTI treatment options do you have, and could a pharmacist conultation for UTI antibiotics be appropriate for you?
A urinary tract infection, also known as a UTI or cystitis, is a common condition – more than half of Kiwi people will have a UTI at some time in their lives.
What causes UTIs? A UTI is usually caused by E coli bacteria getting into the urethra. The bacteria cause inflammation in the lining of your urinary tract and bladder, which can be painful.
UTI symptoms
UTI symptoms may include all or some of the following:
- • A strong urge to urinate (pee).
- • Pain or a burning sensation when you pee.
- • Needing to go the toilet often.
- • Passing only small amounts of urine (pee).
- • Cloudy urine.
- • Pain in your lower tummy and/or pelvic region.
A UTI is not usually a serious health condition, but it can make some people, particularly elderly people, quite unwell.
Antibiotics for UTI treatment
For an uncomplicated UTI, treatment with UTI antibiotics is available without a prescription from one of our knowledgeable pharmacists.
If you are interested in UTI antibiotics, an authorised pharmacist will need to check that you meet certain criteria before we can supply them. The pharmacist will consult on a series of questions to check if you are suitable for treatment in the pharmacy. If you do meet the criteria for UTI antibiotics without a prescription, we can supply other products that can help manage the symptoms. The antibiotics available are nitrofurantoin first line and trimethoprim.
This service is available for people aged 16 to 65 years old. It is completely confidential and provided discreetly.
If you have any symptoms consistent with a more serious or recurring infection, we cannot provide UTI antibiotics. Instead, we will advise you to see a doctor. A serious or untreated UTI can reach the kidneys, which requires urgent medical attention. The sooner you get treatment, the less likely you are to experience complications or worsening of your symptoms.
What other UTI treatments can help?

While antibiotics are the first treatment for urinary tract infections, self-care strategies can also help you manage a UTI:
- Drink plenty of water – this helps dilute your urine and flush away the bacteria.
- Avoid drinks that tend to irritate the bladder – this includes coffee, alcohol and citrus juices.
- Use a hot water bottle or heating pad – place it on your lower stomach to help alleviate discomfort.
Urinary alkalinizers are also available at Life Pharmacies. These may provide some relief from the painful symptoms of a UTI by making your urine less acidic.
Probiotics can support gastrointestinal health, and are sometimes promoted for urinary tract health, too. There is some evidence that they may reduce the recurrence of UTIs in people who are prone to these infections.
Cranberry juice or cranberry tablets are sometimes recommended for preventing or alleviating urinary tract infections. Research hasn’t yet determined whether these are helpful, but you may like to try them.
Urinary antiseptic - Hipex , available over the counter, is used for the prevention or suppression of urinary tract bacteria. It is s not effective for the treatment of UTIs but may be considered for recurrent UTIs in women.
How do you know if you have a UTI?
Our pharmacists can talk to you about your symptoms and use their medical expertise to determine whether you have a UTI.
Alternatively, UTI testing kits are available at our pharmacies. These at-home self-testing kits can provide a result from your urine sample in just minutes. Visit our self testing page for more information about at-home UTI testing.
Book online, call us, or just walk in
You can make an appointment or walk into a pharmacy today to speak to one of our pharmacists about your UTI symptoms, and they can assess which UTI treatments might be right for you.
Book now at your nearest pharmacy
Life Pharmacy Albany
Shop 211, Westfield Albany 219 Don McKinnon Dr Albany Auckland 0632
Get DirectionsPhone: +64 (9) 414 7188
Life Pharmacy Barrington
Shop 54, Barrington Shopping Centre256 Barrington Street, Spreydon, Christchurch, Canterbury 8024
Get DirectionsPhone: +64 (3) 337 5527
Life Pharmacy Bayfair
19 Girven Road, Mount Maunganui, Tauranga, Bay of Plenty 3116
Get DirectionsPhone: +64 (7) 575 3830
Life Pharmacy Birkenhead
32 Mokoia Road, Birkenhead, Auckland 0626
Get DirectionsPhone: +64 (9) 480 7001
Life Pharmacy Blenheim
101A Market Street Blenheim Marlborough 7201
Get DirectionsPhone: +64 (3) 578 5228
Life Pharmacy Botany
17/588 Chapel Road, Botany Road. Auckland 2013
Get DirectionsPhone: +64 (9) 272 7700
Life Pharmacy Chartwell
Shop 123 Chartwell Shopping Centre 201 Hukanui Road Chartwell Hamilton Waikato 3210
Get DirectionsPhone: +64 (7) 855 6024
Life Pharmacy Coastlands
Shop 6, Coastlands Shoppingtown Main Road, Paraparaumu 5032
Get DirectionsPhone: +64 (4) 298 9988
Life Pharmacy Commercial Bay
Shop 12, Level 1, Commercial Bay, Auckland, 1010
Get DirectionsPhone: +64 (9) 302 5010
Life Pharmacy Hornby
Hornby Mall, Shop 2, 418 Main South Road Hornby Christchurch Canterbury 8004
Get DirectionsPhone: +64 (3) 349 1130
Life Pharmacy Johnsonville
Shop 40, Johnsonville Shopping Centre 16 Broderick Road Johnsonville Wellington 6037
Get DirectionsPhone: +64 (4) 478 4863
Life Pharmacy Kapiti Coast
2/11 Amohia Street Kapiti Lights Complex Paraparaumu Wellington 5032
Get DirectionsPhone: +64 (4) 298 4679
Life Pharmacy La Hood's
Life Pharmacy Manukau
Corner Great South and Wiri Station Roads Manukau Auckland
Get DirectionsPhone: +64 (9) 262 1884
Life Pharmacy Masterton
132-136 Queen Street Masterton Wairarapa 5810
Get DirectionsPhone: +64 (6) 377 1296
Life Pharmacy Matamata
54 Arawa Street, Matamata, Waikato, 3400
Get DirectionsPhone: +64 (7) 881 9022
Life Pharmacy Merivale
193 Papanui Road, Merivale, Christchurch 8014
Get DirectionsPhone: +64 (3) 355 9049
Life Pharmacy Milford
Shop 106 Milford Shopping Centre 24 Milford Rd Milford Auckland 0620
Get DirectionsPhone: +64 (9) 489 2220
Life Pharmacy Motueka
179 High Street Motueka Tasman 7120
Get DirectionsPhone: +64 (3) 528 9980
Life Pharmacy Napier City
131 Emerson Street Napier South Napier 4110
Get DirectionsPhone: +64 (6) 835 8525
Life Pharmacy Nelson City
191 Trafalgar Street Nelson 7010
Get DirectionsPhone: +64 (3) 548 4380
Life Pharmacy New Plymouth
Shop 13 Centre City Shopping Centre, 11 Gill Street, New Plymouth, Taranaki 4310
Get DirectionsPhone: +64 (6) 759 4023
Life Pharmacy Newmarket
Life Pharmacy North City
2 Titahi Bay Road, Porirua City Centre, Porirua 5022
Get DirectionsPhone: +64 (4) 237 5777
Life Pharmacy Northwest
NorthWest Shopping Centre 7 Fred Taylor Drive Massey Auckland 0814
Get DirectionsPhone: +64 (9) 222 2608
Life Pharmacy Orewa
8 Tamariki Avenue Ōrewa Auckland 0931
Get DirectionsPhone: +64 (9) 426 4087
Life Pharmacy Orrs
Life Pharmacy Papakura
102 Great South Road Roselands, Shopping Centre, Papakura, Auckland, 2110
Get DirectionsPhone: +64 (9) 298 5615
Life Pharmacy Prices
296 Hardy Street, Nelson 7010
Get DirectionsPhone: +64 (3) 548 3897
Life Pharmacy Queensgate
Shop 130, Queensgate Shopping Centre, Lower Hutt, 5010
Get DirectionsPhone: +64 (4) 570 6077
Life Pharmacy Rangiora
Life Pharmacy Remuera
320 Remuera Road, Remuera, Auckland 1050
Get DirectionsPhone: +64 (9) 524 5433
Life Pharmacy Riccarton
Shop 45129 Riccarton Road Riccarton Christchurch Canterbury 8041
Get DirectionsPhone: +64 (3) 348 9723
Life Pharmacy St Heliers Bay
23 Saint Heliers Bay Road, St Heliers, Auckland, 1071
Get DirectionsPhone: +64 (9) 575 6699
Life Pharmacy Sylvia Park
286 Mt Wellington Highway Mt Wellington Auckland
Get DirectionsPhone: +64 (9) 573 1232
Life Pharmacy Takapuna
52-56 Anzac Street Takapuna, Auckland 0622
Get DirectionsPhone: +64 (9) 486 2655
Life Pharmacy Taupō
Life Pharmacy Tauranga
53 Devonport Road, Tauranga, 3110
Get DirectionsPhone: +64 (7) 578 3177
Life Pharmacy Te Puke
61 Jellicoe Street, Te Puke 3119
Get DirectionsPhone: +64 (7) 573 0390
Life Pharmacy The Plaza
The Plaza Shopping Centre, 108/84 The Square, Palmerston North 4410
Get DirectionsPhone: +64 (6) 356 1949
Fax: +64 (6) 356 8234
Life Pharmacy Wilkinsons
Cnr Rees Street & The Mall, Queenstown, Otago
Get DirectionsPhone: +64 (9) 414 7188